At Ellison Style, customer satisfaction is our top priority. We strive to ensure that every purchase meets your expectations. This Refund Policy outlines the terms and procedures for returns, exchanges, and refunds for our merchandise and books inspired by Larry Ellison.
1. Eligibility for Refunds
To be eligible for a refund, your purchase must meet the following conditions:
The item must be unused, unworn, and in the original packaging.
Proof of purchase (order confirmation or receipt) must be provided.
Refund requests must be submitted within 30 days of the delivery date.
Note: Customized or personalized items may not be eligible for a refund unless they arrive damaged or defective.
2. Non-Refundable Items
Certain items are non-refundable, including:
Gift cards
Downloadable products or e-books
Items marked as “Final Sale” or “Non-Returnable”
3. How to Request a Refund
To initiate a refund, please contact our Customer Service team:
Once your request is approved, we will provide instructions for returning the item.
4. Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a trackable shipping service to ensure safe delivery.
Returns must be sent to: Ellison Style 5530 W Waltann Ln, Glendale, AZ 85306, United States
5. Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to the original payment method within 7–10 business days.
Shipping costs are non-refundable, except in cases where we shipped the wrong or defective item.
6. Exchanges
If you wish to exchange an item for a different size, color, or product, please follow the same return process and indicate that you would like an exchange. Exchanges are subject to product availability.
7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at +1 909-668-8817 or [email protected]. We will provide a replacement or full refund at no additional cost.
8. Contact Us
For any questions regarding our Refund Policy, returns, or exchanges, please contact our Customer Service team:
Phone: +1 909-668-8817 Email:[email protected] Address: 5530 W Waltann Ln, Glendale, AZ 85306, United States
